TCPA Compliance Solutions for Business
Capture Caller Data AND Consent on Overflow and Off-Hour Calls
Listen to Connie...
The Problem;
TCPA lawsuits are out of control and are devastating companies. Your callback strategy may be putting you at risk.
For compliant callbacks, you need consent for every call.
So, how do you establish formal, Express Written Consent "EWC" on a call when none exists (Inbounds, Live Transfers, and Missed Calls)?
That's where we come in...
The Solution;
Our technologies assist your agents to capture formal, E-Sign approved EWC on live calls in just seconds.
No agents? Overflow or off-hour calls? No problem.
Connie, our Ai Consent Capture Agent will CAPTURE LEAD DATA AND CONSENT on the calls you can't answer, 24/7, so you can call back safely and with confidence. More than 80% of consumers will not call you back if you miss the call. We help turn those calls into revenue.
Use Cases;
Capture Lead Data AND Express Written Consent on Calls You Can't Answer, 24/7, with Ai
As the only Ai Agent with integrated TCPA Technologies consent solutions, "Connie" works 24/7 to CAPTURE LEAD DATA WITH CONSENT so you can call back with confidence. Just forward calls to your service and Connie will capture the name, number, callback time, and express written consent during a conversational experience.
When the conversation is completed, you will be notified via email or posted lead into your system of the caller details, consent record, and call summary.
Capture Consent on Inbound Calls and Live Transfers for your Company
TCPA Technologies enable your call center agents to capture formal express written consent on every live call, in seconds. Agents can access the service from a custom link within your CRM or you can opt for a full integration with our APIs so the agent never leaves your system.
It's a best practice to check for and capture consent on every call that comes into your center. Don't rely on "shared consent" that may not actually exist or provide you with any protection. Protect yourself and your company 100% of the time.
Share your Consent with Approved Partners to Collect on Your Behalf
Are you buying Inbound Calls? Share your Consent with your trusted partners and have them collect your consent before sending the call to you. When the call arrives, your system can check to confirm consent for that record is established. That way, you know you're safe.
Attention Transfer Service Providers- This is an excellent value-add for your services! Help protect your buyers!
Capture Consent for Third Parties... Partners, Agents, Local Service Providers
With our Dynamic Consent feature, companies can collect consent utilizing their brand for the benefit of another party. This is a great solution for hub and spoke operations such as home services, insurance, mortgage, or financial services companies.
Generate Leads from your Servicing Department for your Central Sales Team or Distributed Network
Are you servicing customers that may benefit from updating their products, such as with mortgage or insurance programs? With our solutions, your servicing agents can gather consent for your sales team to call the customer...a required action if you want to stay compliant.
FAQs;
How Does The Service Work?
Through a series of SMS messages or by Conversational Ai, the service performs the following actions;
1- Verifies ownership of the mobile phone to the caller (no more wrong or reassigned numbers!)
2- Delivers YOUR APPROVED CONSENT LANGUAGE
3- Captures an E-Sign approved formal Opt-In to your Consent language
4- Confirms Opt-In with the caller and provides options to Opt-Out
5- Manages Revocations and provides Real-Time Consent and Communication Updates
6- Documents all Consent and other Communications in a Certificate for your protection for up to 5 years.
How Can We Capture Consent on Live Calls?
Our solutions work in several ways;
Agent Assisted- Agents access a custom webpage via URL or through a link in your CRM. The agent will initiate the process and receive all status updates in real-time.
System Integration- Through our APIs, every step in the process can be integrated into your CRM or call platform.
Ai Agent Experience- Redirect calls to your Ai Agent to capture lead data and Consent, 24/7.
How Does Connie, the AI Consent Capture Agent, Work?
Simply redirect off-hour or overflow calls to your Ai Agent's and Connie will collect the lead data along with Express Written Consent for that caller.
You will receive and email, lead post, or both so you can follow up safely and with confidence.
How Does The Revocation Management Product Work?
On April 11, Revocation Rules will change. We're ready to help keep your Company informed and safe...
If you use our service for Consent capture, Revocation Management is already included.
If you feel you have adequate Consent, you can "Check" a lead via API to manage Revocations only. On that event, we will do the following;
- Send the Consumer a branded SMS to create multiple pathways to control their consent with you; SMS, Email, or Phone
- Any communication on any of these channels is delivered to you in real-time, or updated via system integration (if applicable)
How Do I Prove Consent?
We produce Consent Certificates for every record and store them on your behalf for 5 years. This document will show the entirety of communications between agents, systems, and the consumer to provide you with exceptional defense protection.
How Long Does it Take to Get Set Up?
In most cases, your account will be live in 5-7 days.
What's Included?
Dedicated phone number for Consent Process
Dedicated phone number for Ai Agent
Custom Webpage for Manual Agent Consent Process
Consent Revocation Management
Client Portal and Dashboard
Training Videos
Customer Support
APIs included at no extra cost
What's the Cost and Commitment?
We want everyone to be protected, so we make it easy...
- No contracts. All of our services are month to month
- One-Time Onboarding Fee (Substantial Discounts for Small Businesses)
- Monthly Subscription Fee (Substantial Discounts for Small Businesses)
- Usage Fees Based on Volume
gotconsent.ai is a service of